diligencethe logistics task force
an independent, deployable task force providing strategic logistical support for high-stakes environments
we engineer advanced transportation solutions for special operations (state visits, private summits) and major activations (conventions, forums, festivals, sporting events)
core competencies
- fleet and chauffeur management
- arrivals and departures
- venue access and staging
base operationsbefore the day
- va (virtual assistance)
- schedules, bookings and passenger lists, managed remotely and kept confidential
- advance
- who goes where, when and in which car, across every hotel, city and venue
- mission set
- routes, airport and private-aviation transfers, parking and drop-off points
- reconnaissance
- we visit the sites and test the routes before the day
- comms
- the right information to the right people (drivers, hosts, security, client), and nothing more
- after action report
- a debrief after each operation: what worked, what to fix next time
forward operationson the day
- ea/pa (executive assistance)
- on-site support, and anything missing, found fast
- liaison
- one contact for transport providers, authorities and airports
- aide
- keeps every moving part of the day in sync
- point team
- in charge of all ground transport on site
- marshall
- works with local police and authorities so operations disrupt as little as possible
- navigation
- leads convoys and follows every vehicle in real time
control tower
much of our industry still runs on printed spreadsheets and pens. really.
a growing part of DILIGENCE is building the tools to change that. we design our own coordination software, and use AI where it saves real time, so that a change at 2 a.m. reaches every coordinator and stake holder in seconds instead of after a round of 20 text messages.
DILIGENCE tactical control centera live control tower for ground operations
it plugs into the booking and dispatch systems of the transport providers we work with, through their APIs, and puts every job, car and driver on one board.
- live board
- every job, car and driver, updated straight from the providers’ systems
- gala mode
- follows 100+ cars by sticker number, from staging to release
- driver hours
- flags a driver whose next job comes too soon, based on the booking data rather than anyone’s word
private by design
- access with company credentials only; nothing is public
- sovereignly hosted in Switzerland
- logs out automatically after 5 minutes idle
- read-only connections: we see the bookings, we never change them
- each client’s operation kept separate from every other
- no data sold, shared, or used to train AI models
log in with demo / demo
deployed for
names withheld as a matter of course
- swiss watchmaking maisons
- luxury maisons and fashion houses
- international salons and industry fairs
- global hospitality groups
- private banking and wealth management
- business aviation operators
- energy and industry majors
- government ministries and cultural institutions
providers
the operators we deploy alongside
contact
diligence, logistics · briefs handled in confidence
events@extra-action.ch





diligence (dɪlɪdʒəns) noun
- careful work involving long-term effort
- conscientiousness, determination, and perseverance
- the necessary care appropriate to a particular task or responsibility
- (historical) a four-wheeled public stage-coach, widely used in France in the 18th and 19th centuries